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Contact Memodyne: Order Desk, Email and Returns Address

Written by the Memodyne editorial team · Last updated · 7 min read · Medical review below

Quick answerFor Memodyne orders, tracking, cancellations and refunds, call the order desk at +1 (302) 200-3480 with your order ID. Written sales questions go to [email protected]. Questions about this website go to [email protected], read Mon-Fri 9:00am-5:00pm ET; that inbox cannot see orders. For sudden confusion or trouble speaking, call 911.

  • 60-day satisfaction window
  • Free US shipping on 3 and 6 bottles
Three Memodyne bottles
All contacts

How do you contact Memodyne?

There is one order phone line, two email inboxes and two postal addresses. Each one handles a different kind of question.

This website is run by Memodynemind, a U.S. stocking partner for Memodyne, not the maker. The about page explains who we are.

Order desk

+1 (302) 200-3480
Order help, tracking, cancellations and refunds. Run by BuyGoods. Hours not published.

Sales email

[email protected]
Pack questions before you buy, and order help in writing.

Website email

[email protected]
Page errors, typos, privacy and press. Mon-Fri 9:00am-5:00pm ET. Cannot see orders.

Office

5 Park Avenue, Floor 18, New York, NY 10016
Business mail for Memodynemind. Not a returns address.

Returns address

600 Lexington Avenue, Floor 9, New York, NY 10022
Call the desk first. Name, email and order ID inside.

Emergency

Sudden confusion, trouble speaking or numbness on one side: call 911. No contact here can help in an emergency.

Quick guide

Who handles which question?

Match your question to a row below. Picking the right desk first saves a second call.

Only the order desk can see orders, so anything about money or a parcel starts there.
Who handles itContactUse it forHave this ready
Order desk (BuyGoods)+1 (302) 200-3480Changing or cancelling an order; tracking; refunds; billingOrder ID, full name, checkout email
Sales email[email protected]Pack and price questions; order help in writingOrder ID if you have one
Website email[email protected]Typos, broken links, privacy requests, press, a look-alike site to reportPage address or a screenshot
Office5 Park Avenue, Floor 18, New York, NY 10016Business letters to MemodynemindNot for parcels
Returns address600 Lexington Avenue, Floor 9, New York, NY 10022Bottles sent back for a refund, after your callName, email and order ID inside
Your doctor or pharmacistYour usual clinicMedicine checks, memory worries, side effectsThe bottle or a photo of its label
Your card issuerNumber on the back of your cardA charge you did not agree toReceipt and statement
Emergency servicesCall 911Sudden confusion, trouble speaking, numbness on one sideNote the time symptoms began
Two desks

Order desk or website email: what is the difference?

The order desk at +1 (302) 200-3480 belongs to BuyGoods, the checkout platform behind the Memodyne sales page. It can see your payment and shipping record. That makes it the only place that can change an order or send a refund.

Our website email, [email protected], is a small editorial inbox. It handles this website only. We can fix a page, answer a question about our sources or handle a privacy request. We cannot see, change or refund an order.

Order desk handles

  • Order help, tracking and cancellations
  • Refund claims inside the 60-day window
  • Billing questions and charges
  • Changes to a shipping address

Website email handles

  • Typos, broken links and outdated facts
  • Questions about a source we cite
  • Privacy and data requests
  • Press questions and a look-alike site to report
Calling

How does a call to the order desk work?

A call goes faster when your order email is open in front of you. Its hours are not published, so try a different time of day if no one picks up.

You can also email [email protected] with your order ID in the subject line. A written message leaves a record you can point to later.

Before you write

What should you include in a message?

A few details turn a long back-and-forth into one reply. They also leave a paper trail if you need a refund later.

Never send a full card number by email or text. The desk can find your order without it.

Have these ready

  • Your order ID from the confirmation email
  • The full name and email address used at checkout
  • The pack you bought (2, 3 or 6 bottles) and the date it arrived
  • Photos of any damage, or of a safety seal that is broken or missing
  • For a page error: the page address and the exact sentence
  • For a privacy request: what you want us to do and the email we can reply to
Returns

How do returns and refunds work?

The sales page shows a 60-day satisfaction guarantee from the date of purchase. The sales page calls it a “60-Day Satisfaction Guarantee” from the date of purchase. Its FAQ calls the guarantee “unconditional”, yet the same page says a refund request needs “at least 30 days of use”. Ask the order desk which rule applies before you send anything back.

After the call, mail the bottles to 600 Lexington Avenue, Floor 9, New York, NY 10022. Write your full name, email and order ID inside the parcel. Buyer pays return shipping. Use a tracked service. The refund is sent 3-5 business days after the return is credited, then 5-10 days to show on the card. The refund policy covers every step.

  • 60days from purchase
  • 3-5business days to send the refund
  • 5-10days to reach your card
Delivery

What if your order has not arrived?

Start with the tracking link in your order email. The sales page shows free US shipping on the 3- and 6-bottle packs and “+ SHIPPING” on the 2-bottle pack (no amount given). Checkout shows the final total. Tracking arrives in the order email.

If tracking stalls for several business days, call +1 (302) 200-3480 with your order ID. The shipping page covers what we know about delivery.

Medical questions

Where should medical questions go?

To your own doctor or pharmacist. No contact on this page can give medical advice, and neither can this website.

Ask first if you take blood pressure medicine, nitrates such as nitroglycerin or ED pills like sildenafil. Arginine might make blood pressure drop too low alongside them (Mayo Clinic, L-arginine). If you have had a heart attack, ask your cardiologist.

Worried about memory itself? Memory loss that disrupts daily life deserves a doctor visit (NIA, Memory problems and aging). Our side effects page lists each caution in one place.

Emergencies come first

Sudden confusion, trouble speaking, or numbness or weakness on one side can be a stroke. Call 911 right away and note the time (CDC, Stroke signs). Do not call the order desk or email us first.

Other sites

What if you paid on a different website?

Other websites use the Memodyne name. MalwareTips reported two of them as risky, one of which sent buyers to a third-party checkout (MalwareTips, memo-dyne.com scan). If you paid on one of those, our order desk may not find your order.

Check the seller name on your receipt and your card statement. If a charge looks wrong or repeats, call your card issuer. The buyer check shows how to confirm the checkout, and you can report a look-alike site to [email protected].

FAQ

Contact Memodyne: questions people ask

What is the Memodyne customer service phone number?

The order desk's number is +1 (302) 200-3480. It is run by BuyGoods, the checkout platform, and handles orders, tracking and refunds.

What is the Memodyne customer service email?

Use [email protected] for order and sales help in writing. Use [email protected] for questions about this website; it cannot look up orders.

What are the Memodyne customer service hours?

The order desk has not published its hours, so try another time of day if no one answers. The website inbox is read Mon-Fri 9:00am-5:00pm ET.

How do I cancel a Memodyne order?

Call +1 (302) 200-3480 with your order ID as soon as you can. If the parcel has shipped, the desk will explain the return steps.

How do I get a refund for Memodyne?

Call the order desk inside 60 days of purchase with your order ID, then mail the bottles to 600 Lexington Avenue, Floor 9, New York, NY 10022. Ask which refund rule applies before you ship.

What is the Memodyne return address?

Returns go to 600 Lexington Avenue, Floor 9, New York, NY 10022. Put your full name, email and order ID inside, and use a tracked service.

Can Memodyne customer service tell me if it is safe with my medicine?

No. Neither the order desk nor our inbox can give medical advice. Bring the bottle to your doctor or pharmacist.

Is the Memodyne office the same as the return address?

No. The office is at 5 Park Avenue, Floor 18, New York, NY 10016. Returns go to 600 Lexington Avenue, Floor 9, New York, NY 10022.

How do I report a mistake on this website?

Email [email protected] with the page address and the sentence that looks wrong. We check it against the label or source and fix it in the open.

Ready to try Memodyne?

One capsule a day, 30 per bottle, from $49 a bottle on the 6-bottle pack, with a 60-day money-back window shown on the sales page. Take blood pressure or heart medicine? Ask your doctor first.

Three Memodyne bottles
Three Memodyne bottles
From $49 a bottle1 capsule a day · 60-day window
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